Season 2 · Episode 1 — The New Manager

Lorraine announces her big plans for Valco and Julie is distinctly unimpressed. Plus, Kieran's day is likely to be brightened by the return…

Gavin doesn't feel missed when he returns for his first visit as area manager, not even by Julie. Plus, checkout girl Katie 'enjoys' her fi…

Lorraine's crisis management skills are put to the test when Valco is struck by a bout of the flu. Meanwhile, a hungover Katie struggles to…

After one mishap too many, Lorraine tells Julie to give Leighton some bad news. Margaret, meanwhile, roots around her family tree and makes…

News of Leighton's sacking doesn't go down well, and it's Julie who receives the brunt of the backlash. The No Nonsense range comes in hand…

Lorraine ends up venting her anger Julie's way after a pleased Leighton returns to work. Katie lets Kieran know about the latest news invol…

Gavin and Lorraine are as unlikely a pairing as Spam and ice cream but, with Julie on "sick leave", they're forced to work together

It's the day of the scheduled fire drill and Julie's still off, so Gavin steps in to brief the troops.

Julie is welcomed back to a Lorraine-free Valco and, therapy having done the trick, she's noticeably more relaxed; unnervingly so.

Gavin is hit hard by the death of his dog Chester and, understandably distracted, accidentally leaves out a document detailing staff wages,…

Gavin assures Julie that he won't make another Lorraine-shaped mistake as the search for her replacement gets under way.

It's the one-millionth customer promotion, complete with balloon archway and Leighton in the guise of the Valco tick.

It's Christmas Eve and mayhem ensues when the turkey delivery fails to arrive and there's a big party to look forward to where a certain bu…